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The job was never typing.

Live webinar — Tuesday, October 27, 2026 — 11am PT (2pm ET) — 45 minutes with live Q&A

Most freight forwarding still runs on retyping. Across forwarders on GoFreight, 73.6% of house bills are keyed in by hand. Vendor invoices: 90.8%. Every one of those keystrokes is time your team isn't spending quoting, booking, or taking care of customers.

Two forwarders can buy the same AI tools and get completely different results. The difference isn't the software — it's readiness. In this live session, Ron Chow and Chopin Yen from the GoFreight team introduce FAIR — Freight forwarder AI Readiness — a practical way to score your operation across People, Practices, and Systems before you spend a dollar on tools.

You'll leave with:

  • Where AI is actually giving forwarders hours back today — document intake, invoice entry, tracking — and where it isn't

  • The FAIR framework, with a first look at the 12-question scorecard you can run on your own shop

  • A plan for where the recovered hours go, so saved time turns into customer work — not just shorter days

Who it's for: owners, operations leaders, and anyone who decides how the work gets done. No product demo — just the framework and what to do with it.